About Jenny Mackintosh
I am an assistant in public relations and social media coordinator living in the greater Boston area. I currently work for Boston University's Department of Public Relations.
My areas of expertise include:
My areas of expertise include:
- Community building
- Online conversation facilitation and moderation
- Partnership negotiation and management
- Using social tools to generate brand awareness on the web
- Analyzing and improving user experience on a site
- The effects of online conversation on purchasing decisions ("the ROI of social media")
- Community management as a career and its applicable skill sets
- Cultivating a brand online as an integrated entity with the overall marketing/PR strategy
- The implementation of a formalized social media plan for the organization
- Social networking within the organization
- Proficiency in web metrics and business intelligence tools including Hitbox, DART for Publishers (DoubleClick), Cognos and Google Analytics
- Knowledge of context and etiquette for B2B and B2C messaging on a variety of social platforms (Twitter, LinkedIn, StumbleUpon, Ning, Google Reader, et al.)
- Wordpress platform -- authoring and administration
- HTML and CSS
- Microsoft Office Suite